Case Study-New Starter-Outsource HR

We received a call on the HR helpline, from a business owner, who had purchased a business and had no HR systems in place.

 

The Employer needed to outsource HR, and as a new starter in business, understand basic HR requirements & functions.

He intended to employ a large number of juniors to work in his family entertainment business.

We designed a HR system, as his outsourced HR contractors, suitable for Australia, and for his needs; to work now at the start of his business, and to be able to scale up with his expected growth.

We began with Contracts of Employment templates, suitable for his Award coverage and the type of workers he envisaged employing. Then an induction process that was quick and efficient, including induction training for his Managers. We developed the main workplace policies and procedures that would be needed for effective management and to develop strong workplace relations.

Working with our client, we developed a workplace communication strategy to ensure there was a strong, functional, positive culture in the workplace. We worked ongoing with this client, as the outsourced HR provider, and within only 6 months, they had a staff of 80 casual juniors on shifts.

We returned to deliver training to managers in managing these staff, and adjusted the dynamic policies to cover off on any day-to-day eventualities that arose. For this new starter in business, it was smart to set up a basic HR system first and contact us to be their ongoing outsourced HR provider.