How We Can Help You
We represent clients at Fair Work Conciliations and Hearings as well as at the Human Rights Commission. We can do everything from writing your response, managing your Claim and appearing as your Representative.
If your issues or claims require Workplace Investigations, we have strong processes and experience in both Formal Long-Form and more casual Short-Form Workplace Investigation Procedures.
Our Workplace Investigations Process includes, Investigation questioning help, Workplace Investigation Templates, supporting both you and your employees, or we can simply run the whole investigation for you!
Resolving a Dispute is never easy; we are highly proficient in Dispute Resolution Techniques. We will come on-site, or work online; meet with all parties and work to Resolve Disputes with ongoing resolution and positive activity.
When workers make claims against your business, it can be overwhelming and upsetting, We assist you with how to respond. Workers Compensation Claims, Psychological Injury, Sexual Harassment, Bullying: We stand by your side through the whole process.
5 Frequently Asked Questions
We Can Answer For You
How much does a workplace investigation cost?
The cost of a Workplace Investigation through our agency varies, depending on the complexity of the issues. We are however, much less expensive than the costs of penalties and lawyers. Incorrect procedures during an Internal Investigation, can end up costing you far more – best to have an impartial and professional Workplace Investigation. Give CIRCLE HR a call on 1300 923 000, where we can walk you through the process based on your needs.
Do I need a lawyer to represent me at fair work?
You do not need a lawyer to represent you at the Fair Work Commission, you can represent yourself. However, depending on the complexity of the case, it might be worth having a representative who possesses Industrial Relations knowledge. In this case, we are Industrial Relations specialists who can represent you, more cost effectively than legal representation, which is not required at this level.
What do I do with a fair work claim?
This process depends on whether you are submitting or responding to a Fair Work Claim. In either case, you need strong documentation and understanding of the nature of the claim. If responding, you will need to organise and submit your response within 7 days, including weekends. Call CIRCLE HR to assist you, as soon as you receive the claim.
What is the process of Dispute Resolution?
The dispute resolution process refers to actions taken to bring disputes to an end (resolution). How this occurs needs to be based on the issue itself. There are specific processes that are engaged to bring a dispute to resolution, which can include individual meetings, joint meetings, negotiation, mediation, investigation, interest-based bargaining and more. Which process is used will depend on the type of dispute engaged in.
What are the steps of a workplace investigation?
This depends greatly on the complexity of the situation. Generally a HR professional will review the situation and design a Workplace Investigation Plan. This may involve a number of steps including interviewing the claimant or reporter, and creating a Summary of Allegations. Interviews will follow with respondents and any witnesses. A Workplace Investigation is a fact finding mission and will culminate with a report and findings on whether the allegations are substantiated or not substantiated on the Balance of Probabilities.
Why we are the best choice for you:
Strongly experienced with Fair Work Compliance, representing clients at Fair Work Conciliations and Hearings. Representation at Human Rights Commission and a greater chance of success for you, at a more reasonable cost.
Over 20 years of experience with Workplace Investigations, including Workplace Investigation Training and process development for clients. Experienced in Serious Claims, Workers Compensation Claims, Policy Breaches, Industrial Relations contraventions.
Supply of Training, Templates and Flowcharts for Workplace Investigations, including help with what to ask, witnesses, responses to claimants and respondents as well as final reports and recommendations. Outsourced Investigations or internal assistance for you.
We hold your hand – either fully independent, Short Form or Long Form Investigations or we can assist and advise you for your own Internal Investigations. Experienced and qualified.
Case Study
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