A lot of focus is placed on the face-to-face interview (or online video at the moment) but really there often is a step just before that a job seeker has to get through that can stop your application going ahead.

Phone interviews are screening interviews to identify the basics like telephone manner, interest in the job and availability to interview. You will only be called if you have at least some of the essential criteria in your résumé that meets the job profile. You need to make a good impression over the phone so that the interviewer believes you are worth pursuing further.

To make the cut to be short-listed for an interview, you need to be professional, aware of the jobs you have applied for, keen and interested in being contacted regarding the position. Failure here and you will not get past the phone interview.

Sometimes phone interviews are scheduled. Ensure that you have provided accurate phone contact numbers and that you are available to receive the call without interruption at the specified day and time. Prepare for the interview so that even though you cannot be seen, you still appear professional and enthusiastic in your manner.

When you are in job seeker mode, you really need to answer your phone professionally at all times just in case a potential employer is calling. Additionally, ensure that your voice message for call backs is appropriate too.

It’s a good idea to keep a list handy of all the jobs you have applied for so that if you get a call you can be better prepared and not flounder in the phone interview.

Important Note: These articles have been prepared for general circulation and are circulated for general informational purposes only; these articles should not be regarded as business or investment advice. The articles represent the views of the writers and are subject to change without notice. Additionally, while every care has been taken in the preparation of the articles no representation or warranty as to accuracy or completeness of any statement is given. An individual or organisation should, before any business or investment decision is made, consider the appropriateness of the information in this document, and seek professional advice, having regard to objectives, situation and needs. This document is solely for the use of the party to whom it is provided.