While many of our clients run quality homes and Aged Care services, unearthed through the Royal Commission is a system nuanced with ingrained behaviours, inconsistent processes, and poor integration jaded through years of poor accountability and governance. This has been entrenched throughout time, requiring a significant and systematic restructuring of organisational procedures, processes and care […]
Category: Aged Care
13DecStaff-to-Residents Ratio in the Aged Care Industry
The Royal Commission into Aged Care Quality and Safety exposed several systematic issues, most notably understaffing within the Aged Care industry, and the complications associated with this. The staff-to-resident ratio is of primary concern, with aged care residents currently receiving 2.5 hours of care each day, where this figure should reflect 4.3 hours. With the […]
30JunWhy Trust is so Important
Trust is something that people don’t often think about in terms of work relationships, but it is super important. You see when an employee is offered a job, there is more than one contract that is bought into play. While we all sign employment contracts that advise about the terms of the workplace and the […]
20NovHow a super star employee can lift productivity and engage the rest of your team!
Did you know that one super star employee can have a huge effect on raising the standard of work in your organisation? If your team is a little lacklustre in their performance and you introduce a real go-getter, it can have the effect of positively increasing the morale and productivity of the whole team. […]
16JulWhat skills does a recruiter have?
Anyone can recruit right? Anyone can whack a job advert on Seek correct? Yes and no. Yes, anyone can place an advert and interview candidates but no, not anyone can perform a skilled and scientifically based program to get you the best person possible for the job. Apparently CV fraud is on the rise. False […]
19JunHow to Manage Mental Health Issues at Work
In our last blog, we talked about stressors and whether they could be classified as hindrance stressors OR challenge stressors. In this article, we are going to look at what we can do as employers, when we feel that someone at work is suffering from mental health issues, which goes BEYOND challenge stressors. Workplace stressors […]
14SepI’m Having Trouble Managing My Diverse Team – What Can I Do?
Wahida was complaining that Hernandez did not understand her and Fred’s abrupt comments were upsetting to Ling. Everyone seemed to be pulling in a different direction and Michael had no idea how to bring it all together. Individually, these people were all brilliant, that’s why they were chosen for this project, but together it was […]
6SepTactics To Make My New Hires ‘Hit The Ground Running’
Onboarding is the process that organisations implement, to expedite socialisation (Klein 2015). Socialisation is the theory of facilitating integration of new workers more quickly into the business, through their observations and adoption of the behaviours of those around them. Standardising formal socialisation processes, (e.g formalised induction processes) assists in improving business outcomes and overcoming variance […]
30AugWhy socialise your workers? What’s the benefit?
Socialisation is based on social learning theory, stating that we learn new behaviours by observing and copying others, through behaviour modification. This theory explains how we view behaviours around us; modify them to suit our purposes and continue or cease the behaviour, based on the positive or negative feedback we receive. Workplace socialisation is highly […]
18AugHow to predict your next worker will be successful in your business?
Sally looked at the young candidate sitting nervously in front of her twisting her fingers in her lap. ‘I have bought all my references and I have a sample of my work in this folder if you would like to see it’ she said. Sally sighed inwardly, she was looking for just one thing and […]